Casino Floor Management / Operations Platform
(Slots + table games, operational efficiency, compliance-heavy domain)
Rules & Rewards redesigned
Boosting Adoption 10x by Turning a
Complex Rule Engine into an Intuitive and simple to use app
I led the redesign of a complex SQL-based rule engine with low adoption. Despite limited resources and tight deadlines, I created a streamlined four-stage workflow that made the tool intuitive for marketing teams to manage promotions independently, boosting usability, adoption, and efficiency. This feature was positioned as a premium app offering to drive additional revenue
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JackpotFill - Jackpot Processing apps
This is the story of how I led a global UX transformation, guiding a cross-functional team to simplify complex workflows, modernize a legacy system, and cut jackpot processing time by 40%—driving measurable business results
JackpotFill is core applications from Aristocrat Technologies, used by 90%+ of casinos in Las Vegas and Canada to manage all jackpot types. Built on legacy WinForms, they’ve long supported high-stakes, regulated operations but are outdated and no longer aligned with modern UX standards.
PlayerMax
Unblocking the power of Mobile phones for Casinos and its patrons
Result - Increased revenue for Aristocrat
